Monthly Webinars

Upcoming Webinars

The monthly webinars will provide opportunities for updates, briefings, round table sharing, special case scenario and topic presentations.

Register for COVID-19 webinars and access resources on the Canadian Network for the Health and Housing of People Experiencing Homelessness resources page,

BNL/CA WEBINARS Description  

November 12, 2020 – 1:00pm
Ending Veteran Homelessness

Veteran homelessness in Canada is readily solvable. Over the last year 8 communities across Canada piloted an approach to ending veteran homelessness through BFZ-C. This webinar we will explore veteran homelessness in a Canadian context and share key findings on how communities measure, innovate, and collaborate across sectors to drive reductions in veteran homelessness.


December 1, 2020 – 1:00pm
Coordinated Access Case Conferencing

Effective action orientated case conferencing is a key driver of homelessness reductions.  Join CAEH’s Marie Morrison for approaches and tools to support your community to get started and/or to optimize your local case conferencing.


BNL/CA CoP WEBINARS Description  

October 29, 2020 – 1:00pm
Access in Coordinated Access

An important element regarding the effective coordination of your homelessness serving system is having consistent and equitable means for participants to access your system and the supports being offered. This community of practice call will allow us to explore with you what access should look like, what some of the barriers to creating effective access points are, and ways to mitigate that and other challenges.


November 26, 2020 – 2:00pm

How does a community determine which people get what service, when, and in what order? To have an effective coordinated access system, there needs to be a consistent and equitable process for prioritizing participants to services and supports available. This call will provide the basics and most important elements of determining prioritization criteria and the different types of priority lists. Additionally, call participants will have the chance to openly discuss what this is like for them, questions they have, and challenges they face.


December 17, 2020 – 1:00pm
Matching and Referral

When participants are entering our system, and we have resources that we can connect them to, how do we know the best fit for those on our priority lists? How do we effectively match people to the right service for them at the right time based on their specific needs and level of priority? In addition, how do we have an effective system or process of connecting, or referring people to those services and supports? This call will give everyone the opportunity to learn the basics of matching and referral and then discuss challenges, effective strategies, and ask questions of each other related to this important component of coordinated access.


TTA Housing First CoP WEBINARS Description  

November 19, 2020 – 1:00pm
Meaningful Daily Activity

What we have learned from experience is that most people lose or fall out of housing for two key reasons. Loneliness and boredom. Because of this, it becomes essential to help our participants have activities in their lives that are meaningful so they are more willing to stay committed to them and involved. In this call, we will explore what it means to be “meaningful” and ways we can help participants engage or build into their lives things that will help them move forward.


Webinar Archive

View ALL our past webinars and download PDF slide notes for many of the discussions.

View archive

About Our Webinars
Housing First Community of Practice

Monthly Community of Practice webinars will provide communities, organizations, and front-line staff with a regular opportunity to debrief, consult, and learn from experts and peers in the delivery of Housing First and other best practices. Each session will last approximately one hour. Sessions will be facilitated by Wally Czech and Sam Tsemberis and feature a short presentation followed by Q&A, discussion and commentary. They will provide opportunities for updates, briefings, round table sharing, special case scenarios and problem solving in a collaborative peer involved manner. Communities, organizations and individuals are encouraged to contact us if they have a topic they would like to share in this format. All these sessions will be recorded and made available afterwards for anyone to view at any time.

By-Name List & Coordinated Access Webinars

By-Name Lists (BNL) and Coordinated Access systems (CA) are essential community strategies for ending homelessness. These monthly webinars will feature specific topics related to the development and implementation of these strategies. The webinars will last no longer than one hour and be made up of a presentation focused on various topics associated with BNL/CA. The webinars will not be interactive. In fact, some of them may even be pre-recorded but they will be an opportunity to tune in to learn in a quick, convenient, and helpful fashion. Topics will include BNL/CA 101, Governance, Access, Assessment, and more. The webinars will be led by Built for Zero Canada and TTA staff as well as other key partners. All webinar recordings will be made available in our archive below for later viewing.

By-Name List & Coordinated Access Community of Practice

Another monthly opportunity for learning and support for BNL/CA efforts will be monthly community of practice video conferences. Much like the HF COP webinars, these sessions will provide communities across Canada the opportunity to hear great information and then engage in discussion and ask questions about things they are both struggling and succeeding with. You will get the opportunity to hear from other communities and learn about their models, challenges, and victories. You will be able to have the expertise of CAEH staff and other experts to guide the conversation as well as offer insight and advice. These sessions will also be no longer than one hour, and recordings will be available for later viewing and can be found in our archive below.

Canadian Shelter Transformation Network Webinars

The Canadian Shelter Transformation Network is hosting a shelter transformation webinar series with Iain De Jong of OrgCode Inc. Learn more and register for future webinars by visiting the CSTN website:

The CAEH TTA program is funded in part by the Government of Canada through the Community Capacity and Innovation funding stream of Reaching Home: Canada’s Homelessness Strategy.