Critical Time Intervention

About this Training:

Critical Time Intervention (CTI) is an empirically supported, intensive, case management model that is designed to work with vulnerable people during times of transition in their lives.  

Originally developed at Columbia University in conjunction with the New York State Psychiatric Institute, the National Institute of Mental Health, and the New York State Office of Mental Health, CTI has been successful in working with various populations around the globe and has seen great success in preventing homelessness, particularly with populations of people who have a mental illness.  

CTI focuses on a phased approach over a prescribed and limited time period wherein case managers work intensively with participants to develop a robust network of professional and natural supports while engaging in meeting and intensity tapering – working most intensively with participants early on and then tapering that intensity as time and housing stabilization occur. Further, a very specific type of Case Conferencing is taught and practiced that provides practical examples and practice with how it can be implemented.  

Instructor Led (In-person and virtual options)

Training Audience:

This training is appropriate for:

  • Any front-line staff supporting those experiencing homelessness
  • Staff working people who would benefit from behavior or lifestyle change
  • Organizational and system leadership supporting people in the above environments

Note – The TTA requests that all training include at a minimum, one member of leadership from each organization/agency represented, be present as a learner. 

Training Length:

In-Person: 2 back-to-back days (15 hrs)
Virtual: No virtual option available

 Training Capacity:

In-Person: 40 maximum / 8 Minimum
Virtual: 30 maximum / 8 Minimum

Training Objectives:

Attendees will:

  • Learn to incorporate CTI key components into ongoing practice
  • Learn how to apply CTI structures to strategies for working with participants
  • Learn how to implement systems and program-level changes to support learning
  • Learn to plan case management strategies based on a phased approach and tapering the intensity of supports
  • Be able to demonstrate case conferencing, meeting tapering, and a phased approach in practice
  • (Managers, team leaders, supervisors) Be able to strategize ways in which learning can be supported at the program level
  • (Managers, team leaders, supervisors) Be able to prepare for supporting the structural components of CTI for frontline staff and participants

Training Features:

In-Person:

  • Training specialist in your community
  • Recording of training sessions (additional fee and available for 30 days post-training)
    • Permanent access for an additional fee
  • Elements of lecture, slide presentations, video, break-out rooms, small and large group discussions
  • Required role plays
  • Registration and access to TTA Learning Management System (LMS) (two weeks pre to 30 days post-training)
    • downloadable and printable handouts and resources
    • Interactive function with online “Discussion Board”
    • Access to training slides (.pdf) post-training
    • Final knowledge check to solidify learning

Training Prerequisite Onboarding Modules

Mandatory: None
Beneficial Options: Access here 
– Trauma-Informed Care and Practice: The Basics (FEE REQUIRED)
– Staff and Team Self-Care (FEE REQUIRED)
– Homelessness 101 (FREE)
– Housing First 101 (FREE)

Certificate of Completion

Through the TTA LMS, attendees will have the ability to receive a certificate of completion of the training by:

  1. Attending the full training
  2. Completing and passing the final knowledge check/assessment (within 30 days post-training)
    1.  70% is required
    2. each person will have unlimited attempts

Once the assessment is passed, a link will appear allowing the certificate to be downloaded. 

Training Costs:

Please inquire using the “Request More Info” button to the right regarding fee. Please note that all fees quoted should be considered an “all-inclusive” cost which means there would be not additionl costs for travel, prep, admin, or other items added to the rate provided to you with the exception of provincial tax. 

Members: A system, community, or organization can become a “Member”  by purchasing an annual subscription to self-paced online onboarding modules. Discounts on live training are available determined by the subscription package chosen. (See “Onboarding Module” section here).

Learners will begin with an evidence-based and “theoretical” background on the approach and then move into a series of very practical and “hands-on” exercises together that will demonstrate the earlier work in all of its components while receiving a great deal of feedback from the instructor.  

The exercise portion of the training is very hands-on and learners should arrive ready to move and participate heavily in discussions, roleplays, and debriefs. 

 REQUEST MORE INFO 

The CAEH TTA program is funded in part by the Government of Canada through the Community Capacity and Innovation funding stream of Reaching Home: Canada’s Homelessness Strategy.