Training Consultancy

The TTA is able to offer a wide variety of best-practice training and consulting services and products that can be tailored to the needs of any organization, community, or other system working to end homelessness. We have designed curriculum and content for in-person as well as self-paced online formats through our own learning management system (LMS). 

Click the options below to see the range of our offerings. We are always adding to our menu and what we offer can be customized.  If you don’t find what you’re looking for, we have the skillset and expertise to create something that will fit your needs.

Training and Service Options

If you have any questions or would like to discuss other ways we may be able to assist you:

Let’s Learn Stuff and Do Better!

“What’s worse than training your workers and losing them? Not training them and keeping them!”

Zig Ziglar

Why Invest In Training?

There are three common fallacies made about investing in training.

  1. Once employees are trained, they are likely to look elsewhere for better opportunities.
  2. It is cheaper to replace staff than invest time and money in training them.
  3. Staff sometimes resist training and see it as micro-management.

All these assumptions are incorrect.


Studies show that training increases worker productivity, improves employee satisfaction and motivation, and consequently staff retention.

Cost of Re-Hiring

When you look at the actual numbers, staff attrition is clearly expensive, with some studies showing that it can cost from 30% to 250% of an individual’s total compensation.

Staff Resistance

There may be some truth to staff resisting training but that is generally when it is mandated without their input and/or off-the-shelf. However, when training is linked to professional and personal objectives and relevant to the organization and their job role, it can be seen as empowering and beneficial rather than a waste of time and energy.

Training for those providing support to people experiencing homelessness is no different. In addition, better-trained staff, especially when they are trained in the right areas, drastically improves the likelihood of people ending their experience of homelessness and maintaining that change.

The CAEH TTA program is funded in part by the Government of Canada through the Community Capacity and Innovation funding stream of Reaching Home: Canada’s Homelessness Strategy.